facebook
Home » Non IT Jobs » Walkin for Arts and Science Freshers Chennai | Technical Support | Hexaware | 3rd Aug 2019

Walkin for Arts and Science Freshers Chennai | Technical Support | Hexaware | 3rd Aug 2019

Hexaware Technologies Ltd. is conducting Walkin for Freshers in Chennai, Undergraduates / Graduates, 2017 to 2019 passout, for Technical Support.

Hexaware Technologies

Job RoleTechnical Support 
QualificationUndergraduates / Graduates
Batch2017 to 2019
ExperienceFreshers
SalaryBest In Industry
Job LocationChennai
Last Date3rd Aug 2019

Job Description:

Dear all,

We are conducting Walkin for Freshers in Chennai at a service based Company for the role of Technical Support.

Qualification: Undergraduates / Graduates.

Responsibilities:

  • Provide Help Desk support for End users and Level 1 Support for IT Infrastructure and Applications.
  • Meet established service level metrics for call response, technical support, and customer service.
  • Log Incidents / call tickets into Service Now, monitor incoming customer ticket queues for assignment, follow-up, and resolution.
  • Follow and complete Help Desk opening and closing checklists.
  • Research and update Knowledge Base for solutions that can be used to provide first-contact resolution.
  • Provide follow-up service to end-users to ensure that service provided by the Help Desk has addressed their needs in a timely and efficient manner.
  • Perform in depth troubleshooting of desktop/ laptop computers, printers, and other directly attached peripherals to identify issues.

Required:

  • Any Arts and Science Graduates with good communication can attend the interview.
  • Graduation is not mandatory.
  • Candidates with backlogs / arrears can also attend the interview.
  • Excellent verbal and written communication is must.
  • Should have very good phone etiquette.
  • Good customer handling skills and good attitude is must.
  • Previous work experience in BPO , Voice Process, Non-Voice Process, Customer Support, Technical Support will be an added advantage.

Preferences:

  • Good Knowledge of PC Hardware/Software for desktop & portable systems.
  • Any relevant Certification/Technical Qualification.
One round Face to Face Interview Only.
INTERESTED CANDIDATES CAN WALK-IN FOR THE INTERVIEW, TO THE BELOW MENTIONED VENUE WITH YOUR UPDATED RESUME AND MEET YOUR CONTACT PERSON HR-DINESH.

Date:

3rd Aug 2019.

Time:

10:00 a.m. onwards.

Venue:

Hexaware Technologies, EB1, 1st Floor, Plot No.H5 SIPCOT IT Park,
Navallur Post, Siruseri, Chennai -603103

Contact Person: Dinesh.

 

Apply Now

Leave a Reply

Your email address will not be published. Required fields are marked *

*

x

Check Also

Aptara

Walkin for Freshers Chennai | Finance Process | Aptara | 29th July 2019

Aptara Learning Pvt. Ltd., is conducting Walkin for Freshers in Chennai, Graduates, 2017 to 2019 ...